Refund Policy We strive to provide quality services. However, if you are unsatisfied, please review our refund policy: Eligibility for Refunds: Refunds are applicable only if a valid claim is submitted within 7 days of the transaction date. Non-Refundable Items: Donations and contributions made voluntarily are non-refundable. Process for Refunds: Approved refunds will be processed within 7-10 business days and credited to the original payment method Privacy Policy We value your privacy and are committed to protecting your personal information: Data Collection: We collect information such as name, email, and payment details for service delivery and communication purposes. Data Use: Your data will only be used for internal purposes and will not be shared without your consent, except as required by law. Data Security: We implement robust measures to safeguard your information. User Rights: You can request access, correction, or deletion of your data at any time. Return Policy. not applicable
Refund Policy – Noor-e-Falah Thank you for supporting Noor-e-Falah and contributing to our mission of fostering education, empowerment, and welfare. We strive to ensure transparency and satisfaction for all donors and contributors. Please review our refund policy outlined below: 1. Eligibility for Refunds Donations made to Noor-e-Falah are non-refundable under normal circumstances. However, in case of errors in the transaction or duplicate contributions, you may request a refund. The decision to process a refund remains at the discretion of Noore-Falah. 2. Procedure for Refund Requests To request a refund, please contact us within 7 days of the transaction at [email protected] or call us at 9835258435. Include the following details in your request: Full Name Contact Information Transaction ID Date of Transaction Reason for Refund Request 3. Credit Time Once the refund Gets approved.. The amount will get credited to the original payment method within 10 business days.. The refund amount will be credited back to the original mode of payment. Processing times may vary depending on the financial institution or payment gateway. 4. Donor Responsibility Donors are advised to ensure accuracy while entering details during the donation process. Noor-e-Falah shall not be responsible for incorrect or incomplete details that may hinder the refund process. 5. Changes to the Policy Noor-e-Falah reserves the right to modify or update this refund policy at any time without prior notice. The updated policy will be available on our official website and will supersede previous versions. For any further clarifications, feel free to reach out to us. Your support is invaluable to our mission, and we thank you for standing with us in making a difference. NOOR E FALAH